Submit a request

You've told us that you're experiencing financial difficulty and require support, is that correct?

If yes, please enter as much information as possible in the description box below, this will help us ensure that we offer you the most appropriate support. You can propose a repayment solution for us to review here but please be aware that any offer you make must be affordable for you and not affect your ability to pay your priority bills. If you would like to seek independent, free debt help and advice we can recommend visiting www.moneyhelper.org.uk and the debt charity www.stepchange.org

Please confirm that you have read and understand the following:

We just need to make you aware that an arrears balance on your account will be reported to the credit reference agencies which could impact your ability to obtain credit in the future. You may also incur late payment fees and additional interest.

Please confirm that your open banking consent is up to date?

We'll need to assess your situation using your Open Banking data before we can offer a payment arrangement. Please log into your account at getabound.com to renew your consent.