You have a legal "cooling-off" period that allows you to change your mind and cancel your credit agreement without providing a reason.
The 14-Day Window
When it starts: The 14 days begin the day after you receive a copy of your signed credit agreement (usually the day your loan is funded).
No penalty: You will not be charged any "cancellation fees" or "early exit fees" for exercising this right.
How the process works
If you decide the loan isn't right for you within those first 14 days, follow these steps:
Notify us: You must inform Abound of your intention to withdraw. You can do this by emailing support@getabound.com or through your customer dashboard.
Repay the Principal: Once you notify us, you have a maximum of 30 calendar days to pay back the full amount you borrowed (the "principal").
Important Distinctions
Withdrawal vs. Early Settlement
Withdrawal (Within 14 days): You are effectively "undoing" the contract by returning the cash.
Early Settlement (After 14 days): If you decide to pay the loan off after the 14-day window has closed, you are "settling" the debt. At Abound, we still don't charge fees for this, but the process is handled via a Settlement Figure on your dashboard.
What happens to my credit file?
If you withdraw from the agreement, the loan will still show as "Settled" or "Satisfied" on your credit report. It does not "vanish," but it shows other lenders that the debt was closed very quickly and in full.
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